What Our Clients Say

“In our line of work, back pain and tight shoulders just used to feel like part of the job. Having Impax work with us made a huge difference. They came straight to us, worked out all the tension from heavy site work, and gave us dead-simple advice on posture and recovery. The whole team felt ten times better afterwards. Top-tier service.”

Green Gem Electrical

Khalid Saeed | Director

Ergonomic Assessment

"Taking care of the team is important to us, but finding a wellbeing provider who doesn't just push generic corporate advice is tough. Impax actually gets it. Their approach is down-to-earth, simple to implement, and focused on what our staff genuinely needed day-to-day."

CyberXperts

Mohomed V | Owner

Ergonomic Assessment

Partnering with Impax was a strategic move for RWCM. They helped us meet our HSE and DSE compliance obligations effortlessly, but more importantly, they proactively looked after our workforce. Our team has fewer sick days, better focus, and higher morale. From a management standpoint, the ROI on employee health and reduced downtime speaks for itself.”

RWCM Ltd

Roger | Director

DSE Assessment

"Impax are competent and professional, and their DSE specialists have been trained by chartered ergonomists from Adept Ergonomics. They're more than able to conduct quality ergonomic assessments in the workplace. I would highly recommend Impax for any workplace ergonomics services."

Adept Ergonomics

Zaheer Osman

DSE Assessment

“We are on foot, walking  commercial sites for hours, inspecting doors and alarms, then writing up lengthy compliance reports. Impax came out to us at Ember Guard, and the service was as promised. They didn’t just treat the muscle tension from spending half our time on site and half at a desk, they gave us straightforward and intuitive ergonomic tweaks for our report-writing setups. Professional, practical, and highly recommended for any risk or compliance consultancy.”

EmberGuard

Arbaaz Hussein | Owner

DSE Assessment

"Impax helped us meet our legal obligations under the Health & Safety (Display Screen Equipment) Regulations without the usual headache. Their team handled everything — scheduling, assessments, individual recommendations and the compliance report. It felt effortless from our side."

Mark Holloway

HR Director | Pinnacle Group

DSE Assessment

"We introduced Impax's on-site wellness programme as part of our broader wellbeing strategy and the feedback from staff has been overwhelmingly positive. Absenteeism related to musculoskeletal issues dropped noticeably within the first quarter. It sends a clear message to our team that we invest in their health."

Louise Chen

Employee Wellbeing Lead, NorthStar Capital

Corporate Wellness

"As a growing SME, we were hesitant about the cost of a corporate wellness programme. Impax worked with us to find a package that suited our budget and our team's needs. Six months in, we're seeing better staff retention, improved morale and far fewer sick days. The ROI has been clear."

Richard Baxter

CEO, Catalyst Recruitment

Corporate Wellness

"Our drivers and warehouse team were at high risk of musculoskeletal injury. Impax designed a bespoke injury prevention programme that fitted around our shift patterns and operational demands. The practical, hands-on approach meant our team actually engaged with it. Results speak for themselves."

Anita Sharma

Health & Safety Manager, GreenPath Logistics

Injury Prevention

Ergonomic Assessment

From Reactive to Proactive: How CyberXperts Services Eliminated DSE Complaints

Challenge: CyberXperts provides a broad scope of digital services—spanning custom web design, IT managed services (MSP/CSP), virtual tour creation, and full lifecycle equipment management, including IT sourcing, computer recycling, and secure data shredding.

Because their workforce handles everything from intense web development and asset rendering to day-to-day client IT support, team members can spend extended, uninterrupted hours working across multi-monitor desk setups.

Over time, physical strain from static positioning and sub-optimal workstation layouts led to a rise in Display Screen Equipment (DSE) complaints, including recurring neck stiffness, shoulder tension, and posture fatigue.

With a compact operational team, even minor physical discomfort risks slowing down project turnarounds, increasing health-related expenses, and impairing daily focus. CyberXperts needed a pragmatic ergonomic partner to assess their desk environments, eliminate physical strain at the root, and source purpose-fit gear without disrupting ongoing operations.

Solution: Impax delivered a complete, hands-on ergonomic intervention customized for CyberXperts' multi-disciplinary workflow:

• Individual DSE & Workstation Audits: Conducted thorough ergonomic assessments across every workstation, evaluating monitor height and angle alignments for dual-screen setups, seating postures, input device positioning, and ambient screen glare.
• Targeted Ergonomic Hardware Sourcing: Identified specific hardware bottlenecks and directly sourced high-impact ergonomic equipment—including fully adjustable gas-spring monitor arms, ergonomic vertical mice, and dynamic lumbar-support task seating.
• Postural Optimization & Practical Guidance: Reconfigured existing furniture to align with each team member's specific biometrics, while delivering practical training on micro-break habits, dynamic movement during long dev sessions, and posture awareness.

Outcomes:

By taking a direct, hands-on approach to workstation setup and movement patterns, Impax transformed CyberXperts' working environment, delivering measurable health and financial results:

• 70% Reduction in DSE Complaints: Virtually eliminated recurring desk-bound discomfort, neck strain, and postural fatigue across the office.
• 87% Staff Satisfaction Rating: An internal post-intervention survey revealed an 87% satisfaction rate across the team regarding overall workstation comfort, reduced fatigue, and day-to-day setup usability.
• Estimated £2,400+ Saved in Physio & Healthcare Costs: By resolving posture issues proactively, CyberXperts avoided an estimated £2,400–£3,500 annually in private physiotherapy referrals, treatment stipends, and lost billable hours.
• 100% Workstation Compliance: Achieved total DSE regulatory compliance across every setup with customized hardware adjustments and equipment
  

Corporate Wellness | SME

Building a Culture of Wellbeing at EmberGuard

Challenge: EmberGuard conducts building safety assessments and provides compliance reports. Assessors combine physical on-site work (climbing ladders, inspecting plant rooms) with hours of desk-bound reporting. This dual routine caused lower back discomfort, shoulder tightness, and end-of-day fatigue, which lead to a decline in drive and overall health amongst their teams.

Solution: Impax designed and delivered a series of high-impact Corporate Wellness Days, blending immediate hands-on care with targeted education built around EmberGuard’s dual field-and-desk routine:

• On-Site Hands-On Physical Therapy: Delivered 1-on-1 targeted soft tissue therapy and postural alignment sessions to instantly relieve accumulated tension in the neck, shoulders, and lower back.
• Ergonomic & Postural Workstation Reviews: Audited individual report-writing setups, adjusting seating, monitor elevations, and laptop positioning to eliminate slouching and strain during long writing sessions.
• Field Mobility & Recovery Workshops: Coached team members on targeted pre-survey warm-up routines, posture-reset stretches for site visits, and micro-break strategies to stay mobile while producing detailed technical reports.

Outcomes:

• 32% reduction in musculoskeletal-related sick days over 6 months
• Employee wellbeing score increased from 6.1 to 8.3 out of 10 (internal survey)
• Staff retention improved — zero voluntary leavers citing wellbeing as a factor in their 6-month exit review period
• Programme cost recovered within 4 months based on absenteeism savings alone

Injury Prevention | Industrial Setting

Reducing Manual Handling Injuries at GreenPath Logistics

Challenge: GreenPath Logistics was recording a disproportionately high number of manual handling injuries among its warehouse and delivery teams. The injuries were impacting operational capacity, inflating insurance premiums and creating significant H&S compliance pressure.

Solution: Impax conducted a site-wide musculoskeletal risk assessment, observing manual handling tasks across the warehouse floor and delivery routes. A bespoke injury prevention training programme was designed around GreenPath's shift patterns, incorporating practical hands-on sessions, movement coaching and ergonomic equipment recommendations for high-risk task areas.

Outcomes:

• 58% reduction in manual handling injury reports in the 12 months following the programme
• HSE compliance rating improved from 'Requires Improvement' to 'Good'
• Insurance premium reduced at next renewal — underwriter cited improved H&S record
• Team engagement scores for H&S training rose from 54% to 79%